Region: Thailand, Vietnam and Cambodia
Hotel: Le Meridien Bangkok
Associate: Team Award
It was dedicated Associates, no less that won Le Meridien Bangkok the highly-prized Outstanding Team accolade in the Starwood Cares President’s (Divisional) Awards 2013. United by our desire to give our guests a great hotel experience, the hotel’s Associates pushed to better themselves in their area of work, be it personalization of guest service, food safety or hotel security.
Hotel: FP by Sheraton Sydney
Associate: Peter Brown
Steady and quick on his feet, nothing seems to faze Chief Concierge Peter. Once, he was approached by a bridesmaid-to-be who broke her tooth. The wedding was to take place the following day and she needed dental assistance immediately. Though it was a Sunday, Peter successfully pleaded with his family dentist to attend to her. Thanks to Peter, the bridesmaid was all smiles at the wedding.
With many Associates making trips between the hotel’s basement 2 and level 2, the wait for the staff elevator can be rather long and dreary. To speed up movement and at the same time promote stair climbing as a keep-fit lifestyle, Engineering Supervisor Tim painted the walls along the staff stairway in cheerful Westin green and white.